APPLECore Promotions


Apple Core Promotions is a wholesale supplier of all promotional materials sent direct to the end user. As the name states, we offer promotional goods that include printing, laser and embroidery to give your items that personal touch. We only supply to Australian residents and always ensure we meet Australian standards. We can supply products such as stationary, clothing, novelty items, IT solutions, low cost giveaways and much more.
 

We have over 10 years experience in both purchasing and distribution of promotional material which equips us to answer all of your questions. Our knowledge in the industry is what sets us apart and helps us to come up with suitable solutions for every enquiry.
 

We specialise in getting to know our clients and tailoring a promotional solution to best suit their needs. Return clientele is our number one priority, we want to ensure we have done everything possible to give you a positive and enjoyable purchasing experience, so you are excited to work with us again.
 

We pride ourselves on supplying economical solutions with quick turnaround times using
premium products
and outstanding printing services. We also guarantee the quality of our
work so that, in the rare instance that an order is not up to our standards, we will always offer a suitable solution to
please all parties involved. Our
staff are friendly
and willing to go above and beyond to give you the best possible service.

 

Anything less is just not the  Apple Core way.   wink

 

 

 

Services
 

We can offer products and printing locally and off shore (overseas) to ensure we can give the best price, fastest turn arounds and most reliable service. We only use factories we have already established a relationship with, to ensure they meet our standards.

Most importantly standing out from the pack is what we do best. To save time and money on endless searches we offer a range of popular promotional packages based on our most common enquiries. However, customisation and flexibility are also our strong suit.
 

Helpful Hint! - how do you order

  1. Bob’s Knobs calls or emails asking if we can supply pens for his company, he has checked our website and seen some items he would like quoted.
     
  2. Apple Core supply a quote based on his required quantity, branding needs and time frame. Along with some alternative solutions and complimentary products that he may also be interested in.
     
  3. Bob picks the pens from the quote that best suit his needs and confirms the order by email along with completing the client order form (click here to see order form).
     
  4. Bob supplies his artwork in eps vector format (supplied by the person that created his logo) and asks us to add some standard text to include his phone number and email address.
     
  5. Apple Core reply with a proof within 24hrs showing the size, shape and if possible colour of Bob’s design.
     
  6. Bob approves the order by sending back a signed copy of the proof.
     
  7. Apple Core then process's the order and supply the invoice confirming the expected delivery date.
     
  8. Using a local supplier, the goods are delivered within 7-10 days direct to the client’s door once payment is received.
     
  9. Excited about his purchase Bob then enquires about getting shirts for his employees and other items he can use in his office.
     
  10. Apple Core adds Bob’s Knobs to the client log-in service showing special offers and discounted prices for future enquiries.

And so the relationship grows and we start all over again. Congratulations to Bob for completing his first order.



Delivery


We use a range of courier services to deliver goods direct to your door. A connote is supplied for each order and an estimated date for delivery is also advised upon reciept of the invoice. Should we not advise a delivery date or the date supplied is later then your required delivery date please contact us immediately.
 

In most cases we send the goods direct to your door from the printer so the delivery times can vary depending on where the printer is located. We normally pick a printer that is the closest to your location to save on freight costs and delivery time. Below is a guide for the estimated delivery time if the goods are despatched from metro Sydney. We do not include weekends or public holidays in these day counts.

From Sydney too:
Sydney 1 day   Rural Sydney 1-2 days
Brisbane 1-2 days   Rural Brisbane 2-3 days
Melbourne 1-2 days   Rural Melbourne 2-3 days
Adelaide 2-3 days   Rural Adelaide 4-5 days
Perth 4-5 days   Rural Perth 6-7 days
Darwin 5-6 days   Broome 8-9 days
Cairns 4-5 days   Tasmania 4-5 days

 

 All goods are sent via a road service as standard however air freight can be an option upon request.
 

We use Star Track, Toll, TNT, Direct Freight, WA freightline and Couriers Please as our main couriers. If you wish to organise your own courier you are also welcome to do so, this just needs to be organised with the sales manager before the invoice is supplied.


Unfortunately we do not have control over these courier companies, so in the event that orders are late, lost or mother nature has restricted the access for the driver, we can only do our best to work out a suitable solution with the courier company and the client. We can only operate as fast as the courier company allows us to find a solution, which, in most casses, requires an investigation to be launched by the courier company to be followed up by a resolutions manager, generally a 24hr process. Should your order arrive later, we are not able to offer a credit or refund for the goods as any delivery restrictions are out of our hands. We recommend allowing at least an extra 3 days for delivery before your event so that we can resolve any of these issues promptly and still make your event date. In any case we will always work for the clients best interest at any hour or until such delivery issues are resolved.  Please see terms and conditions for further information. 


Bulk orders with multiple items may arrive at different times, with different couriers or on different days. We send most items direct from the printer so it is unlikely that packaged goods will be printed at the same location, hence different items will most likely arrive seperately. For example if you order some shirts, hats and pens each item is branded in a different location. Therefore to recieve your whole order you will recieve three shipments. This helps save on freight as the goods will be sent direct to you instead of coming to our warehouse to be combined and then sent to you.